The Applications Unit processes applications for authorities to operate as a regulated motor carrier in the state. Everyone providing compensated transportation services in New Mexico must receive an operating authority from the NMDOT, including limousines, taxis, shuttle services, tour and sightseeing operators, household goods moving companies, non-emergency medical transport carriers, transportation network companies (i.e. Uber, Lyft), and towing services. This area also administers the Unified Carrier Registration (UCR) system.

The Compliance Unit ensures compliance with the DOT’s financial responsibility requirements and annual reporting requirements. The Bureau processes forms, updates the DOT’s eDocket system, reviews tariff submissions and processes complaints on motor carriers received through the online complaint form.

The Inspections & Investigations Unit enforces the DOT’s Motor Carrier Regulations and the Motor Carrier Act. The Bureau conducts inspections of all regulated motor carriers and investigates non-compliance matters, safety concerns and complaints. The Investigations Unit may present the results of its inspections and investigations and ask that the NMDOT impose a fine or penalty on a motor carrier, and suspend or revoke its operating authority.

Transportation Regulation Bureau
P.O. Box 1149
Santa Fe, NM 87504
Phone: (505) 827-4519
(Please listen carefully and follow the prompts.)