Effective July 1, 2024 Transportation Division operations (with the exception of the Pipeline Safety Bureau) will transfer to the New Mexico Department of Transportation (NMDOT)

For complaints, please call our Consumer Relations Department at 1-888-427-5772. 

The Transportation Division that will transition to the NMDOT include: the Applications Section, Ambulance and Railroad Bureau, and the Compliance/Investigations Bureau.

The Applications Section processes applications for authorities to operate as a regulated motor carrier. Everyone providing compensated transportation services in New Mexico must receive an operating authority from the PRC, including limousines, taxis, shuttle services, tour and sightseeing operators, household goods moving services, non-emergency transport, network companies, towing services, and repossession services. This areas also administers the Unified Carrier Registration (UCR) system.

The Ambulance and Railroad Bureau processes applications and tariffs for ambulance service carriers. The Bureau also enforces railroad safety standards through a partnership with the Federal Railroad Administration and ensures compliance of the Ambulance Standards Act. 

The Investigations / Compliance Bureau enforces the PRC’s rules and regulations and the Motor Carrier Act. The Bureau conducts periodic inspections of all motor carriers and investigates complaints. The Bureau may present the results of its inspections and investigations to the Commission and ask that the PRC impose a fine or penalty on a motor carrier and suspend or revoke its operating authority. The Bureau also enforces compliance with the PRC’s financial responsibility requirements and annual reporting. 

Public Regulation Commission
Transportation Division
P.O. Box 1269
Santa Fe, NM 87504
Phone: (505) 827-4519